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Consumer Contracts (Alternative Dispute Resolution Regulations 2015) – new requirement for on-line sellers

Businesses selling on line should now be used to EU derived regulation applicable to on line sales. In the latest major change to the legal requirements for businesses selling on line since the introduction in 2014 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the European Commission’s On-line Dispute Resolution (ODR) site goes live to on-line consumers from 15th February 2016.

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